1603102260001
Google Analytics - New parameters added
by Chatbot
Our users can integrate their account with Google Analytics and can track chatbot performance. What’s New? Now we have added new parameters, hostname and pathname to Google Analytics to ensure better tracking. 1603102200001
Chatbot sound alert frequency settings
by Chatbot
What's the Problem? Sound notification for visitor was coming every time when the bot sends a trigger message. What's New? To configure the chabot sound alert frequency, a new settings have been added in Engagement Behavior section in... 1603102140001
Auto Open Webview
by Chatbot
What's the Problem? Web view allows you to create complex UI using custom html code. When a webview node comes in the chat conversation, visitors had to click on a button to open the webview inside tha chatbot. What's New? Now when... 1600078500001
Start over - Start from current playbook
by Chatbot
What's the problem? In our earlier release of Start Over feature, the users only have the option to select a FIXED playbook from where they want the conversation to restart. As more complex conversational flows involves making multiple...
1600078320001
Engagement Volume Export
by Chatbot
What's the Problem? Our platform send daily engagement reports to our clients through emails with details about number of conversations on a particular day, leads generated and visitors on your website. But there was not any way to...
1599476640001
New Action - Remove Profile Attribute
by Chatbot
What's the problem? In the Action Node you can set action to save any visitor entered value as Profile Attribute thus refining the way you understand your visitors and target them effectively for increasing sales. But if you wanted to...
1599474840001
WhatsApp Integration - Chat with leads on WhatsApp (Beta)
by Chatbot
Why WhatsApp? WhatsApp being the most popular messaging platform in the world, leveraging it to engage your leads helps increase conversions. Automating conversations on WhatsApp also helps decrease the Abandonment rate by re-engaging...
1598362200001
Chatbot Flow Analytics - Know where your visitors drop out (Beta)
by Chatbot
What's the Problem? After creating a playbook and taking it live, you would always want to optimize the engagements by improving the flow. But without accessible data on at what stage your visitors are dropping off, you would only rely... 1598362020001
Role based Access Management
by Chatbot
What's the problem? Previously Access to the platform features was predefined from our side based on the role of the user i.e owner, admin or member. What's New? Now on request of the users, we can configure this access based on the...