1603102260001 Google Analytics - New parameters addedby ChatbotOur users can integrate their account with Google Analytics and can track chatbot performance. What’s New? Now we have added new parameters, hostname and pathname to Google Analytics to ensure better tracking.
1603102200001 Chatbot sound alert frequency settingsby ChatbotWhat's the Problem? Sound notification for visitor was coming every time when the bot sends a trigger message. What's New? To configure the chabot sound alert frequency, a new settings have been added in Engagement Behavior section in...
1603102140001 Auto Open Webviewby ChatbotWhat's the Problem? Web view allows you to create complex UI using custom html code. When a webview node comes in the chat conversation, visitors had to click on a button to open the webview inside tha chatbot. What's New? Now when...
1600078500001 Start over - Start from current playbookby Chatbot New Improvement What's the problem? In our earlier release of Start Over feature, the users only have the option to select a FIXED playbook from where they want the conversation to restart. As more complex conversational flows involves making multiple...
1599471300001 Popup notification delay - trigger messageby ChatbotWhat's the Problem? The admin can set a delay in chat widget popup notification which allows their website visitors to explore the website for a pre-defined time before the chatbot shows a trigger message to engage the user. Earlier if...
1598362020001 Role based Access Managementby ChatbotWhat's the problem? Previously Access to the platform features was predefined from our side based on the role of the user i.e owner, admin or member. What's New? Now on request of the users, we can configure this access based on the...
1597751940001 Google Analytics and FB Pixel Integrationby ChatbotWhat's New Our Platform now have Google Analytics and Facebook Pixel support for tracking conversions on the Chatbot you deploy as Landing page to boost your lead generation. How to Integrate To Integrate Google Analytics and Facebook...
1597751820001 Let your visitors resume chat session when they come back from emailby ChatbotThe Problem Our Platform sends out an email to your visitors whenever a human agent answers their queries on the chat. The email contains a button like this Earlier, it used to takes the visitor to your website. But, if the visitor is...
1597311000001 Delete User from UIby ChatbotWith this update now our customers have the access to delete any user from the platform UI itself. What will be deleted All the data captured related to the particular user and the conversations the chatbot had with the user. Some of...
Subscribe to updatesSubscribe to updates