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Engagement Volume Export
by Chatbot
What's the Problem? Our platform send daily engagement reports to our clients through emails with details about number of conversations on a particular day, leads generated and visitors on your website. But there was not any way to...
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New Action - Remove Profile Attribute
by Chatbot
What's the problem? In the Action Node you can set action to save any visitor entered value as Profile Attribute thus refining the way you understand your visitors and target them effectively for increasing sales. But if you wanted to...
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WhatsApp Integration - Chat with leads on WhatsApp (Beta)
by Chatbot
Why WhatsApp? WhatsApp being the most popular messaging platform in the world, leveraging it to engage your leads helps increase conversions. Automating conversations on WhatsApp also helps decrease the Abandonment rate by re-engaging...
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Chatbot Flow Analytics - Know where your visitors drop out (Beta)
by Chatbot
What's the Problem? After creating a playbook and taking it live, you would always want to optimize the engagements by improving the flow. But without accessible data on at what stage your visitors are dropping off, you would only rely... 1598361960001
Customize Chat Widget texts in Local Language
by Chatbot
What's the problem? With ever increasing global customers, at IntelliTicks we want our customers to deploy the chatbot in their local language so they don't miss out on leads only because of the language limitations. What's New? Now the... 1597751700001
URL Rules - Show/Hide and Define Left/Right Position of chatbot
by Chatbot
What is the problem Sometimes, you would want to HIDE the chatbot on some pages Move your chatbot to the LEFT What's New We are releasing a new feature 'URL Rules'.This feature allows the users to define the position of the chatbot... 1597751400001
Split a Playbook into two Playbooks
by Chatbot
The Problem After reviewing feedback from many of our users, we identified the need of a feature which enables the users to split the conversational flow into multiple playbooks. How to Split a Playbook Go to your playbook in the AI... 1597311600001
Customize chatbot look and feel with custom CSS
by Chatbot
Our Chatbot Platform allows various customization from the platform UI to customize various aspects of the chat widget such as the appearance, theme, positioning etc. But still some of our users want the chatbot to look a certain way and... 1597300200001
Chatbot platform UI - Menu and Start over configuration
by Chatbot
On the request of our valuable clients, we have released the features which will give the users option to configure Menu Options and Start over button through the platform UI. A brief description of how these features improve...
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