Chatbot Updates

Engagement Volume Export

by Chatbot
New
Feature
What's the Problem? Our platform send daily engagement reports to our clients through emails with details about number of conversations on a particular day, leads generated and visitors on your website. But there was not any way to...

New Action - Remove Profile Attribute

by Chatbot
New
Feature
What's the problem? In the Action Node you can set action to save any visitor entered value as Profile Attribute thus refining the way you understand your visitors and target them effectively for increasing sales. But if you wanted to...

WhatsApp Integration - Chat with leads on WhatsApp (Beta)

by Chatbot
New
Feature
Why WhatsApp? WhatsApp being the most popular messaging platform in the world, leveraging it to engage your leads helps increase conversions. Automating conversations on WhatsApp also helps decrease the Abandonment rate by re-engaging...

Popup notification delay - trigger message

by Chatbot
What's the Problem? The admin can set a delay in chat widget popup notification which allows their website visitors to explore the website for a pre-defined time before the chatbot shows a trigger message to engage the user. Earlier if...
New
Fix

Chatbot Flow Analytics - Know where your visitors drop out (Beta)

by Chatbot
What's the Problem? After creating a playbook and taking it live, you would always want to optimize the engagements by improving the flow. But without accessible data on at what stage your visitors are dropping off, you would only rely...
New
Feature

Customize Chat Widget texts in Local Language

by Chatbot
What's the problem? With ever increasing global customers, at IntelliTicks we want our customers to deploy the chatbot in their local language so they don't miss out on leads only because of the language limitations. What's New? Now the...
New
Feature

URL Rules - Show/Hide and Define Left/Right Position of chatbot

by Chatbot
What is the problem Sometimes, you would want to HIDE the chatbot on some pages Move your chatbot to the LEFT What's New We are releasing a new feature 'URL Rules'.This feature allows the users to define the position of the chatbot...
New
Feature

Split a Playbook into two Playbooks

by Chatbot
The Problem After reviewing feedback from many of our users, we identified the need of a feature which enables the users to split the conversational flow into multiple playbooks. How to Split a Playbook Go to your playbook in the AI...
New
Feature

Customize chatbot look and feel with custom CSS

by Chatbot
Our Chatbot Platform allows various customization from the platform UI to customize various aspects of the chat widget such as the appearance, theme, positioning etc. But still some of our users want the chatbot to look a certain way and...
New
Feature